Our Staff

The Ear Group West Hills - Staff

Dr. Yoav Shalev, Au.D., FAAA - Doctor of Audiology

Dr. Yoav Shalev received his Doctoral Degree in Audiology from the University of Florida in 2009. He earned a Master’s Degree in Communication Disorders and Sciences from California State University Northridge in 2007, and a Bachelor’s Degree in Aviation - Professional Pilot from Utah Valley State University in 2004.  Dr. Yoav Shalev received his certificate of clinical competence from the American Speech-Language-Hearing Association in 2007, is a fellow with the American Academy of Audiology, and has board certification in audiology from the American Board of Audiology.

Dr. Yoav Shalev is a retired Sergeant from the Los Angeles County Sheriff's Department and current Commercial Airline Pilot.  Dr. Yoav Shalev served on the West Hills Neighborhood City Council between 2009 to 2013. Dr. Yoav Shalev is also the co-founder and president of The Ear Group Hearing Foundation and supporter of the Starkey Hearing Foundation.


Dr. Kristi Mendoza, Au.D., FAAA - Doctor of Audiology

Dr. Kristi Mendoza is a fully Licensed Audiologist and Hearing Aid Dispenser in California. She has been in practice since 1991 and has worked as an Intern with the VA, as a Private Practice Audiologist and as a Manufacturer Audiologist and Technology Specialist in her 25 year career. Her biggest strengths are her ability to determine type and degree of hearing loss and to provide excellent counseling and amplification, as needed. She believes in working with each patient individually and will take the time needed for any and all questions and concerns from the patient and the family members impacted by the hearing loss. Dr. Mendoza looks forward to meeting with you and helping you or your family member to have the best possible hearing improvement.


Mrs. Rachel Shalev - Operations Manager

Mrs. Rachel Shalev received her Bachelor’s Degree in Sociology from California State University, Northridge in 2005. Mrs. Rachel Shalev is responsible for the day-to-day operations of The Ear Group. Mrs. Rachel Shalev will be more than happy to answer any of your questions whether by phone or at our office. She is knowledgeable about all the different hearing aid solutions and insurance plans.

Ms. Nirvana Baker - Office Assistant

Nirvana Baker is the newest member of our team.  She is a senior at Calabasas High School and keeps busy as the Captain of the Solar Boat and Robotics Team at her school.  Nirvana has worn hearing aids for the past 12 years, so she can help answer your questions.